[Resolved]  Boat — Order id is not found

Hi Team,

I placed an order on 02 April 2021 .i.e. for Bluetooth earphones (ordered copy attached). But I didn't receive any update on the status of the order.
When I are trying to track the order it is only showing one message ("Your order is almost ready to be shipped. Sit back and relax, your trip to Nirvana will begin soon ").
This item has not been dispatched yet. It was mentioned in the website that order will be delivered in 3-5 business days but that order is still waiting for dispatch.
Also I have called multiple times to customer care of boAt but we did not receive any satisfactory and good response from customer care.
Please let us know the reason why the order has not been dispatched yet.
Kindly help us in the fast delivery of our ordered products and also escalate this issue to the higher authority in boAt.

Order detail:
Order number: 274623
Order item: 1 boat rockerzz 255 pro plus bluetooth neackband
Bill Paid 1349/-

Thanks & Regards
Abhay Bajpai
+1 photos
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Yes (80)
Apr 9, 2021
Complaint marked as Resolved 
My product id is still missing.its have been 7 days since i ordered my product but my product id is still missing and am still waiting for there reply
boAt customer support has been notified about the posted complaint.
Complaint comments 

Comments

I ordered a Boad basshead 102 blue from their official site. And paid 359Rs but my order was not placed. And I didn't received any refund or order notification. I want my money back please help me out

I have placed order on 26 july 2021, but havent received any tracking Id no.
placed an order on 07 August 2021 .i.e. for Bluetooth earphones . But I didn't receive any update on the status of the order.
This item has not been dispatched yet. It was mentioned in the website that order will be delivered in 3-5 business days but that order is still waiting for dispatch.
Also I have called multiple times to customer care of boAt but we did not receive any customer care
Please let us know the reason why the order has not been dispatched yet.
Order detail:
Order number: 651104
Product: bluetooth earbuds 121 V2
Bill: 899.10
Thank you
Alka sinh

Dear Sir / Ma'am

I have ordered Dt.10.09.2021 wired boat earphones boat bassheads 104 and I have got a coupon of 20% make payment of rs 319.20 payment was successful but not got any tracking id and awb no. please help me to resolve this ...but payment successful from my gpay

I have ordered Dt.6.10.2021 boat wireless earphones boat rokezz 235v and make payment of rs 699 payment was successful but not got any tracking id and awb no. please help me to resolve this ...but payment successful from my gpay

Hi Sir/mam, I have order Boat Aavante Soundbar 1280 through RBL bank rewards points redemption but i am not received any invoices, kindly advise me how to get my order id and invoice, the purchased details mentioned below,

Shipping Details: Delivery Address:
Order ID : #'RBL1585561
Courier :

AWB No. :[protected]
PRAKASH E PRAKASH E
No.242, G1 Astalakshmi Flat, Vinobaji Nagar 13th Street, Hasthinapuram, Chrompet - 600044 CHENNAI Kanchipuram Tamil Nadu 600044
+91-[protected]
Hii Sir/Mam, I have order boat airdopes 141 from boat site and it was delivered. After some months i found some issue in airdopes so i want to download my invoice. But i can't download my invoice because boat site want only 5 or 6 digit order id but i have 7 digit order I'd. What Should i do...?

Order # : 1218330_BGGN157602
Awb : [protected]
Invoice No. :INS148872

Order details :
I am not able to download my invoice because boat site want only 5 or 6 digit order id but i have 7 digit order ID. What Should I do...?

service ticket number 10065833

order #1612661

Its so complicated as if boAt doesn't want to provide customer service but wants to show off about their customer service.

I also visited their so called walk-in service center (velachery, chennai) and they denied my service as I couldn't provide them the invoice. I explained them that I am unable to download the invoice so could you pls tell me how to download it, and then they completely ignored me and didn't offer any help or information.

Its simple every company that sells anything online provides an invoice along with an order confirmation email, which boat doesn't do and even if couldn't find it at least I have the order summary and bill, they can confirm the details through that; or just have basic manners towards customers to guide them on how to download an invoice.

Not to mention the physical warranty card that comes along with the box is a completely useless.

I order place A combo set of 20 Boat rockerz 235 v2 nackband Boat airdrop 331 . We make payment by phone pay but we can, t received order id ..& any other information ..regarding screen short uplod ...plz sent our order id & my order ..

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