[Resolved]  Boat — picked up the item but no status

Address:

Bangolore

I ordered boat rockerz 255f through amazon and suddenly one side stopped working properly. I raised complaint on jun 1st and reverse pickup was done at jun 3rd stating with acknowledgment after 7days i will get the new product after verification. But still, its been more than 10 days, nobody is responding when i tried to reach them to know the status. Please help me to track my product and the details of the claim.

My ticket no is 1126013 with the boat regarding the issue.