Hi Team,
I have registered product complaint with ticket no: 2101192 on 3rd march 2021.
All of a sudden caught fire and smoke came out from sound bar and woofer, within 3 months i have faced this issue.
your field engineer have visited to my address and has taken all the necessary detail.
I have called customer care many times but no one is giving proper response and in between call got disconnected.
after that I didn't get any further details.
I am really frustrated on this and there no proper response from your side or not a proper action has been taken so far.
Since, I regularly following up with your customer care executive they're also not responding proper and not giving solutions.
I never seen such kind of irresponsible behavior and support from your end.
I really lost my interest on your product.
Regards,
Nitin
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