[Resolved]  Boat — Power-On Failure on Sound bar

Hi Team,

I have registered product complaint with ticket no: 2101192 on 3rd march 2021.

All of a sudden caught fire and smoke came out from sound bar and woofer, within 3 months i have faced this issue.

your field engineer have visited to my address and has taken all the necessary detail.

I have called customer care many times but no one is giving proper response and in between call got disconnected.

after that I didn't get any further details.

I am really frustrated on this and there no proper response from your side or not a proper action has been taken so far.

Since, I regularly following up with your customer care executive they're also not responding proper and not giving solutions.

I never seen such kind of irresponsible behavior and support from your end.

I really lost my interest on your product.

Regards,
Nitin
[protected]
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Mar 30, 2021
Complaint marked as Resolved 
Kindly provide an update on what steps have been taken to resolve the issue.
boAt customer support has been notified about the posted complaint.
Mar 30, 2021
Updated by Nmegha
there is no action has been take so far, the way this mentioned as resolved.
Kindly provide us the action taken to resolved this issue.
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