[Resolved] Boat — Product Replacement Not Done Till Yet

ivaibhavkaushik

Address:

Bangalore

I ordered an Energyshroom PB06 - Blue Power Bank (order number # 42238) from your website on August 24, 2020. On 30 August 2020, I received this product at 2.25 pm. I noticed that one of its portion has very minor physical damage. I complain it through the email. after some days as per company request I raise a same product exchange request. after that it pickup from me on 9 Sep, 2020 amd WHHandover by Xpressbees on Tuesday, 22nd Sep 2020, at 07:09 PM. after that on 25 Sep, 2020 I have got a product receive confirmation email by company. and after that confirmation till yet I have no update regarding my product. I request to the company replace product or refund my amount asap. bcz its too much delay.

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Jul 19, 2021

Complaint marked as Resolved

From my side after many emails or calls on helpline numbers to the Boat company they not able to track my refund product (in which location my product reach) or replace my product with new one because of very poor quality service across the nation. So i give an option to the company that they replaced or refund my full amount within somedays. After my suggestion they refunded my full amount within two days. Thank You consumercomplaints.in team for your support.

boAt customer support has been notified about the posted complaint.