Boat — Product Warranty/ Replacement

I had boat Airdopes purchased from Flipkart. After 3 months one side was not working and I raised a complaint in Boat website 2432537 on 29 May 2021. It was picked up for replacement in a week and had reached the boat consumer center in the next 4 days on 04 Jun 2021.

It has been 2 months and still I am waiting for my replacement to be processed. The customer service guys are not giving a proper explanation for the replacement.