Boat — Replacement for damaged headphones not received

Recently my headphones got damaged and i applied for a replacement of the product on 30th april. It was picked up by the courier person from xpressbees, i think the product reached the destination on may 28th, but still i have no information regarding my complaint. It's been already 3 months i have applied for a replacement of my damaged product, but still i have'nt received any update from the company. So, please provide details regarding my compliant as soon as possible.
My ticket number is : 1077008
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boAt customer support has been notified about the posted complaint.
Jul 23, 2020
Updated by kowshik sai
Firstly, thank you for responding to my complaint.In the website page when I track my complaint, it is showing that replacement product is issued, and will be dispatched soon, this is on 8th july.But after that I haven't received any update regarding the dispatch.Please dispatch my replacement product as soon as possible, because its been already so many months I have lodged my complaint.Thank You.

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