Boat — Status of the replacement product of boat wireless headphone and expected date of replacement

My one side of the wireless headphone of Boat Rockerz 255F Black is not working. The product is under warranty and that's why I have gone for a replacement via complaint desk. One pick up boy on 16 the July initiated the pick up of the product. I want to know the status of the product. When shall I expect for the replacement product?
Current status showing: WHHandover on 07.15 PM, Friday, 24th Jul 2020
Shipping Id/AWB no.:[protected]
My ticket number is : 1283736
Customer Contact number: +91 [protected]
email id: [protected]@gmail.com
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