[Resolved]  Boat — Warranty claim scam

Address:

Thane, Maharashtra

Hi sir

service ticket number 30696536

I purchased boat airdopes 131 pro from boat's official website

after using one month, charging case was not showing light after fully charged. Then I raised a complaint for replacement they took the product from me and after 3-4 days their gmail came like "We found that the received product is working fine against all parameters and hence your claim has been rejected." and then sent the product back to me.

But but but they did not return my product, they gave someone's used product of the same model. How did I know that this is not my product that I given that my charging case had a dent on a bottom side and was a ekdam new product.

Then I complained back through gmail. Their reply came saying that "your product is fine blah blah and the same product that you had given has been returned to you". Obviously it will be fine because you have provided another used product to me :)

I don't know, I need a replacement!!!

I have also attached photo to show how dirty and old the product was given to me

thank-you