Boat — Warranty product not received

Address:

Vasudev Gulla, Ashok nagar, opp No.1 ATM,kancharapalem, visakhapatnam, 530008

Imagine Marketing Private Limited — boat 225 bass heads
Jarvismainframe217
Submit a Complaint
I purchased a boat 225 bass heads from paytm before few months.
After few months the one side of the earpiece was not working and i raised a complaint on their website including the invoice (Complaint AWB No.[protected]. The product has 1yr of warranty so they arranged a pickup and i sent the product to them. But so far i didn't the replaced product. Hence, i contacted the courier service, they told me to contact the company.

I tried to contact them via the number that is reflecting on their website, but the number not exists. So tried the care email id. So far i didn't get any replays from them.