Bombay Hospital — Billing & discharge delay & harashment to patient

Address:

KAMA , 69, WALKESHWAR ROAD, MUMBAI 400006.

Mrs Sarita Mantri ( IP No.2010587) was to be discharged at 9 am on 12.12.20 who was admitted in RR 21 . In spite of repeated follow up & Dr Meghna /Dr Amita Nene confirmation of discharge, the bill number CORT 690 was send till 3.40 pm to Marketing Department, WHICH CLOSES AT 6 PM . This resulted in forcing me to pay cash to take discharge in spite of Marketing approval at 7 pm .
A very horrible system of billing which takes 10 hours to send the bill . i feel you need to sack the billing & audit department for this delay and harashment to patient & his relatives
You need to bill every day like hotel and send copy to patient & marketing Dept, so all are aware . Further, keep a time limit of 2 hours for bill sending, otherwise make it complementary.