Bombay Hospital — Complaints about the billing

Address:

390020

Like to inform you that, my wife Ranjana Gilda admitted in Bombay Hospital, on 27 th under the supervision of Dr Turel on 10 th floors - Bed no 1070. She operated for the Cerebellar hernia.on 28 th in NSOT, patient transferred to NSOT area 8.30 Hrs & actual OT started at 9.15 hrs, completed by 13.15 hrs, after that stictches done till 14.15. & then ask him to wait one hrs. it means actual OT used for 5 hrs & billed charged for 7 hrs,
There is no prize list for the charges for all the tests are going to carried out in hospital. Doctor charges are also very high, & for the anthologist charges are also heavy ( 1/3 of the main doctor).
In Thyrocare, full blood test ( app. 64 items) -- testing charges are Rs 1400 /- but in this hospital the charges are very huge app-7000/- for the few test, .
As well as ECG charges, ECO charges, X-ray charges are also high ( 3 times more than the out side pathology).

It means, after the admission of patient, hospital starting the loolting, ( Pationt ke majburi ka fayada ootatha hai & Loot chalu rakhata hai). This way spoiling the Image/ name of the Bombay Hospital.

After charging for all small-small items & over above charging SERVICE CHRAGES----20 %, which is very huge, same is not reamburanced by the any insurance company. Ultimately patient will pay from his pockets after having the Mediclaim policy.
Either Hospital to minimize the service charges or include in price list.
Price list to be Displayed at registration counter, & tentative Budgets / estimate to be given to patient.
Assistant doctor/ jrs doctors rounds are not frequent, they will visit once in 24 hrs
Doctor charges not to depend on the class of admission, but it should be on his quality, Experience, & qualification ( Education).

Hygiene not maintained in Hospital. In ward/ patient room, wet mopping with phenyl only once day, it should be minimum thrice a day.
Lift facility is very-very poor, Lift men carrying the lift at 14 th/ 15 th floors but not coming down immediately., so patients & attendant to waits for longer time for any work/ tests.

For the 6 days ( Friday after noon- to Thursday morning), in twine sharing room- total medical expences app 302000/- out of that,
Room Charges--26000/-, Doctor Charges- 84000+28000, OT room Charges- 44000/-, other charges ( ECO, Xray< pathology & medicines used in OT)-- 82000/- Medicine Charges ( from Pharmacy 16000/- Service charges--48000

pl look to the same & do the needful, make the provision how we should get the service charges refund.)

Thanks,
S gilda.
[protected]