Bombay Hospital — Not getting refund of security deposit amount of rs 10000

Address:Mumbai City, Maharashtra, 400020
Website:www.bombayhospital.com

Patient id 1624028 name pronoto saha not getting security deposit of 10000 as negligence on their part for submitting claim to tpa. Operation done on 08/12/16 and till date they are unable to answer question raised by tpa. If it is their fault in submitting required document to tpa why my security amount will be held for so long? What is the fault on my part?
Please answer my question as soon as possible.
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    Bombay Hospital Phone
    +91 73 1407 7000, +91 73 1400 1713
    +91 73 1400 1717
    Bombay Hospital Address
    Marine Lines, 12, Bombay Hospital Marg, Mumbai, Maharashtra, India - 400020
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