Dear Sir/Madam,
I hope this email finds you well. I am writing to express my deep concern and disappointment regarding the delay in the refund process for the deposit payment made for the treatment of the patient under IP No. 2353475 at Bombay Hospital. Despite several attempts to follow up and numerous assurances, we are yet to receive the refund of the deposit amount.
As you are aware, our organization made the deposit payment on behalf of the patient, trusting that the refund process would be efficient and timely. Unfortunately, the refund has been pending for an unreasonable period, causing considerable inconvenience and financial strain.
I request immediate attention to this matter and prompt action in processing the refund to the following account Cancelled Cheque provided.
Considering the time that has elapsed since the initial request for the refund, I sincerely hope that you will prioritize this issue and provide us with an update on the status of the refund within the next 48 hours. Any further delays would be unacceptable and may lead to additional consequences for the reputation of Bombay Hospital.
We value the services provided by Bombay Hospital and have always appreciated the quality of care rendered to our patients. However, this delayed refund process has raised concerns and negatively impacted our organization's trust in your billing department's efficiency.
Kindly treat this matter with the utmost urgency, and if there are any challenges or complications in processing the refund, please communicate them to us transparently so that we can work together to find a resolution.
Your immediate attention to this matter will be highly appreciated, and I look forward to receiving a prompt response from your team. Please do not hesitate to contact me directly if you require any additional information.
Thank you for your understanding and cooperation.
Regards,
Sagar Potle
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