Bombay Hospital — worst management and rude behavior of staff

 
2 Reviews
Mumbai, Mumbai City District, Maharashtra, India
 Tejal Bari on Nov 4, 2017
I m very disappointed.
This is worst service i have experienced.
The management is worse than any other muncipal hospital of any village.
Nurses are not giving medicines on time, ward boy including nurses is very rude and giving lame execuses that today is sunday, you will not get cloths and bed sheet.
They dont care about patients and treat you as if they are doing some favour on us. My dad was to be operated for fistula on 4th nov 17 around 2pm.

After repeated requests they took him to ot around 3.30pm.
Was made to wait around 1 hr outside ot without any attention.
He was operated around 4.30-5pm.
Later again was made to wait in ot itself as ward boy didnt have time to take him to room.

After repeated requests he was not paid any heed and service also he was made to wait.

The nurse was busy in taking selfies in the working area.
Pls we pay for surgery... So take care of patients... He was not given water also after surgery...

Pls take strict action against all nurses and ward staff...

Complaint Status


[Nov 04, 2017] Bombay Hospital customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

We weren’t told about this extra 20-per-cent surcharge before her admission and surgery. We were asked to sign a letter of undertaking a day after her surgery on March 8, which mentioned the surcharge.
It seems now a days hospitals are becoming money making institutions.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    0%
    Complaints
    35
    Pending
    0
    Resolved
    0
    phone
    +91 73 1407 7000, +91 73 1400 1713
    +91 73 1400 1717
    location
    Marine Lines, 12, Bombay Hospital Marg, Mumbai, Maharashtra, India - 400020
    Bombay Hospital - worst management and rude behavior of staff