Bombino Express / DHL Express India — items not delivered and then not returned to consignor

Address:Mumbai City, Maharashtra, 400053
Website:NA

Consignment couriered on 09/oct/2017, via bombino express under their awb 1362893 & charges paid to them rs. 2500/-, with promise of delivery at destination.

Dhl express called me 2-weeks back saying that consignment could not be delivered to destination and has come back to mumbai customs, and will be returned to us.

Bombino express gave us same information.

However, till date neither the parcel nor the charges have been returned to us.
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