[Resolved] Book My Show — Refund movie ticket amount | |||||
PLEASE REFUND MOVIE TICKETS AMOUNT BY MISTAKE WRONG THEATRE A Flying Jatt (U/A) BIG Cinemas: Mangal, Indore (SCREEN 1), Indore, Indore PLATINUM-A15, A16 SCREEN 1 BOOKING ID ADMG[protected] BOOKING DATE & TIME Sat, 27 Aug, 2016, 12:24am PAYMENT METHOD Credit Card/Debit Card CONFIRMATION NO PLS HELP ME REFUND AMOUNT OF MOVIE TICKETS PLS REVERT FAST AND RESOLVE ISSUE. Was this information helpful? | |||||
Oct 6, 2016 Complaint marked as Resolved Verified Support Sep 05, 2016 BookMyShow Customer Care's response Hey Jagtar, Your view on the situation is very important to us. We would love to assist you with your query and it is always our pleasure to provide you with exceptional customer service. Unfortunately, when a booking is confirmed on our website, the seats are reserved at the cinema and are deemed sold. Since, online bookings are confirmed transactions, tickets once booked cannot be cancelled, exchanged or refunded from our end. Also, there is no provision wherein we can make any modification in show date, time, movie, seats etc which are already confirmed. Keeping the cancellation norm in mind, it would have been an opportunity for customers to bring a smile on their dear one's face by gifting those tickets. Assuring you of our best services at all times. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
2 Comments | |||||
Comments
When iam trying to book a new movie ticket it doesn't respond it Say's check ur internet connection I have a healthy signal and all are opened through my network too bad too worst...
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When I bought tickets for Rustom this august with coupon code AwesomeAug
which entitles me 140 discount
On cart page it showed the discount applied but when it gone to gateway they charged me full amount.
which entitles me 140 discount
On cart page it showed the discount applied but when it gone to gateway they charged me full amount.
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