Booking.com — about hotel confirmation

Address:Bhavnagar, Gujarat, 364002
Website:www.booking.com

I booked xavier house gr floor, from booking.com for 30 december to 1st january at rs. 6000. It was confirmed. I received a mail from booking.com site.

But after a week when i tried to pay the amount to booking.com, at that time it didn't allow me to make payment. That's why i called to xavier house gr floor, goa for inquiry but they replied my booking is not confirmed. I show them my pdf file of confirmation but still they denied. Then after i called to customer service executive of booking.com, and explained my problem but they also didn't help me... And told me to cancel my booking from site and again apply with new rate which is around rs. 20000...

If that hotel is already at rs. 6000 and they confirmed it then why should i pay higher rate for it???
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    Bhavnagar
    Gujarat
    India
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