Sir, I was searching hotels in Goa at the website of booking.com on 20th September 2015. When I filtered my search of hotels in Goa by name (holiday inn) of hotel, hotel with name Holiday Inn was displayed on the website. But this hotel is located at two places in Goa and in USA. As I was searching hotel in goa why did the website displayed the name of hotel in USA. Because of this error I wrongly booked hotel in USA. On 22nd of September I cancelled the booking wrongly made in USA as I am not travelling to USA rather I am going to Goa. But the hotel has charged US$ 84 for cancellation of booking. I requested the hotel and booking.com to refund the amount so charged. But they have refused to do so. Kindly register my complaint against booking.com and the hotel in USA (Holiday Inn at pavilion-Myrtle beach USA). Was this information helpful? |
they might mention somewhere in tiny alphabets about extra taxes but if you miss to read, you pay through your nose ... and if you try to make complaint about it ... 1st thing that they do is to debit your card for the full booking amount and you can catch them nowhere ... they dont have any contact in INDIA
Govt of india should make it compulsory to display tarrif with all the taxes so that unwary traveller is not cheated by these multinational companies