| Address: | 800 connecticut ave | | Website: | Bookings.com |
This is the email i sent to booking
The company is a fraud!
This was the first emails sent and returned to me because it stated the emails given were incorrect
To: [protected]@bookingsholdings.com, james.[protected]@bookings.cim, klanten.[protected]@bookings.com, cynthia.[protected]@bookings.com
Cc:
Bcc:
Date: Wed, 3 Aug 2022 01:11:50 -0500
Subject: [protected]@gmail.com
Ceo-Glen Fogel
I'm sending you and email, because I'm appalled at your company and the lack of care and concern that me, my husband and disabled child received. The people that work and answer for this company make me no longer want to use bookings. com ever again and I will also alert my family, friends and co-workers never to use bookings.
I was in contact with reps at bookings when they or the system allowed me to book a reservation for 2 weeks knowing they had no availability at the extended stay. reservation was[protected]. Now we were down for a funeral and had lack of funds . Bookings expected us to pay for another hotel without comp us. I'm quite furious as to how all this happened and yet I was told if we spend for another hotel, bookings would reimburse us. Now I had to borrow to pay for another room and when I issue bookings the receipts they tell me another fabrication. Right before I emailed receipts I spoke to the rep to confirm that I receiving a refund for having to stay at another hotel once our stay was over, being that it took so long for a refund. ( you may check the voice conversations they are recorded as well I recorded the conversation for complete understanding) what they now state is they are not refunding. Im completely disappointed and I'm going to forward this and all conversations to my son disability team and lawyer to get satisfaction.
[protected]@gmail.com and zj.[protected]@gmail.com.
Donnell Johnson
Stephanie Jenkins
[protected]
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