Booking.com — stinking washroom, no water no electricity

I booked a dbl room at the green valley resort, kaddukhal through booking.com on 17.10.19 under ref no.[protected] (Vjoshi.[protected]@guest. Booking.com for 3nts from 29th oct to 1st nov. The moment i wanted to desposit money with booking.com i got a call from one binay sharma claiming of the hotel to deposit immediate 4500 rs with him to avoid cancellation... Tried to contact u people but of no avail, so deposited in his account the money to avoid any cancellation. Shocked to see how come hotel came to know when i am using your site to book my accommodation... Strange very strange i felt.
He promised so many things but all were bogus and not upto the stndrds to what i paid. No proper breakfast/room filthy and bathroom stinking/poor atmosphere/no official available to talk... No light/ no water available, only when we request for... So i suppose the kind of service i got and finally availed the room is only worth of 800-1000 rs.
So not only i wana my money back but atleast booking.com should visit this place, horrible place to recommend it to people for couple of rupees commission dnt pl play with the sentiments of customers who spent money to stay at such places.
Only one person ramesh is available for everything.. He is manager/receptionist/room boy/electrician/cleaning man/ and provide room service, brings water no other fellow is there to help or assist the guest.
This hotel or resort they call themselves is not i repeat not at all fit for taking or receiving the guest.
All hotel booking sites who are paternising this
Green valley resort at kaddukhal, uttarakhand should stop selling this dirty stinking washroom
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