BookMyBai — Amount paid for service but not delivering the service or no refund issues

Address:Bangalore

I hired them to provide a maid early this year. The maid came and very next day she asked for 1000 advance, said she want to leave as her father in law expired. Pavitra told me to give her the money. I gave her the money and she came back in a day. Then she worked for a month and one fine morning she said she had to leave as her mother was serious. She took Rs 10000 advance along with my son's clothes (without my knowledge) and left. She never came back. When I spoke to Sachin about this, he was blaming us for not checking our bags. We are also human beings, when someone leaves in an emergence situation we can only be humane and not stop her for bag checks. Now I have been asking for a replacement since mid this month, no luck. I shortlisted 4 profiles, the co-ordinater Pavithra hasn't even made an effort to schedule a call even with one candidate but instead keeps pulling up silly excuses citing maid's family is not willing to let work etc.,
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They are refusing to provide a refund either. They don't do background checks on any of their maids. They call them trained helpers when they provide zero training. When questioned, Sachin had the nerve to explain that experienced and trained are the same, they don't provide any training to the maids themselves. They wouldn't make any effort to get that money back from the maid either even after sending them the screen grabs of the payments made.

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    Gemstar Commercial Complex, 310, Ramchandra Ln, Kanchpada, Malad West, Mumbai, Maharashtra, India - 400064
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