BookMyBai — Mistreatment of customers

Nishant Gairola

from Bengaluru, Karnataka

Address:	560067
Website:	www.bookmybai.com

Bookmybai takes the crown in mistreating their clients in numerous ways. They take 1000 rupees upfront and send maids for 2 days and then demand salary of theirs. While the customer suffers, and makes numerous calls to bookmybai, they fail to take calls and when they do, they only postpone their duty to send a maid at the right time. While it seems, that any business should be sorry about the plight that they lend their customers do, these guys, take pride in it and talk of throwing the 1000 rupees given before on their customers faces.
When asked to escalate the call to their owners, the employees cut the call and blatantly ask their customers to come to their office for a face-off.
I would never ever recommend such a service to my fiercest foe, and would demand that these guys pay not just the 1000 rupees but also for the time and effort that they waste of their customers'.

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Comments

anupamsinhal

from Mumbai, Maharashtra

Dear Mr. Nishant,

Apologies for the experience you had. However the type of requirement that you had was not serviceable for us. That is the reason why we refunded the advance you paid. There are many companies who would run away with the money you havery paid. But I hope that you appreciate the fact we do no steal or run away with the money. We tried to find a maid according to the specifics that you mentioned but it was not possible. I hope you have received the refund.

Thanks
Anupam

Agniv Chatterjee

from Noida, Uttar Pradesh

Bookmybai promised a call within an hour after payment of 1000 Rs but no one called. They have no contact number listed. They promised many things as a part of their service but oing by their online reputation this one seems to be a waste of time and money.