BookMyBai — No replacement given

Address:	Mumbai City, Maharashtra
Website:	Bookmybai.com

Had booked maid from 1st feb. for 4 hrs. Paid rs.6900 as commission.
The maid was working well when one fine day we found out that she had stolen some cash and my debit card. Removed her from 25th march 17. Settled all dues and Asked for replacement. They send one maid who was too dumb and also unwilling to work for number of hours she was being paid for, so removed her from 2nd day itself. After that have been calling bookmybai. They rarely pick my calls. And never ever they bother to call back. If call is picked they make a false promise that the made will be arriving today.
Lot of hype, revolutionary idea but they fail to deliver. They don't have maid at their disposal, have tie up with local agents and therefore at the agents' mercy. Very poor execution.
I have no hope left. Just want my proportionate commission amount's refund. Had been alloted Mr. Manoj as the relationship mgr who never picks call, even spoke to Mr. Rohan, Manager who talked quite decently but nobody actually did anything to give me a replacement. Very disappointed..