BookMyBai — No replacement of babysitter

Address:	Mumbai City, Maharashtra, 201301
Website:	www.bookmybai.com

Hi Bookmybai

I have raised a replacement of my babysitter 10 days before to one of your executive (name withheld intentionally), which I have not recieved so far. Moreover the agenct is not taking my calls, seldome replies on messages that he is working on requirement but has not provided any replacement till now. I have already told them in advance that I am a working women and absence of maid makes me to takes unwanted leaves from office, which is resulting in loss of pay.
Does your company going to take onus of it? I have already lost half of my salary till now just because the agency is unable to provide replacement and their executives are not concerned towards client urgent requirement.

Their is poor response from even the Mumbai call center. Please help if anyone in Bookmybai is reading this complaint.