BookMyBai — Refund Money for no service provided

Address:

Maharashtra

Hi Team,

I had connected BookMyBai agency for maid service, on shortlisting profile I paid full payment but unfortunately maid didn't join neither informed or spoke. Again we shortlisted one profile and same thing happened and Bookmybai team also didn't inform. This continued and we never got a single maid service and no one started working. As per policy no refund during replacement but here the service never started only. I really request you to help me getting contact to concerned person as I am not getting any response on complaint email id ([protected]@bookmybai.com). Neither from coordinator Mittal(+[protected] and management head Amit (+[protected] I spoke so far. They just block and never answer my call. I paid huge amount Rs 16520/- for no service and they are not ready to take any action. It's a big loss for me. I don't need credit note that's of no use to me. I need refund.