BookMyBai — refund not initiated | |||||
I was trying to find a maid on bookmybai.com and to shortlist maids on their website, they asked for a ₹1000/- refundable charge (No questions asked). I didn't hire a maid through them, and asked them to refund the amount. They said that they have already initiated a refund and it will take a week for the refund to be processed. It's been over a week and a half, and after many calls the refund isn't transferred to my bank account yet. There are no response to emails and on call they say the same thing. Was this information helpful? | |||||
 1 Comment | |||||
Comments
They provided me with a maid who left within one month, the day after taking her salary. There was a previous complaint against this maid, yet they continue to suggest her. When I asked for a replacement for night maid instead of day they refuse to assist. Do not recommend using this service.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
2%
Complaints
204
Pending
0
Resolved
5
View all 204 BookMyBai reviews & complaints
+91 22 4933 2424
Gemstar Commercial Complex, 310, Ramchandra Ln, Kanchpada, Malad West, Mumbai, Maharashtra, India - 400064
View all BookMyBai contact information