BookMyBai — Refund required - irrelevant maids sent by agency

They have taken full one month fees of the maid plus 18% GST in advance as payment and are providing with such maid profiles which are irrelevant for baby sitting, cleaning, kitchen helper profile and least interested in doing the required job like doesn’t do baby massage/ doesn’t know hindi / doesn’t want to work 24/7 / doesn’t want to run errands / interested in cooking rather than cleaning or babysitting. All this even after informing the maids completely about the work profile before joining and confirming with agency whether the maid is interested in doing the job 24/7. It appears like every maid you interview the reason behind leaving previous job has been taught to answer as the hiring party got shifted to some different place, so couldn’t continue further. And agency bookmybai - instead of trying to find maid adjusting to my requirement who could stay and work for longer period, their whole motive is to give three replacements and to get done with their services. And for that they will give you 2-3 profiles to choose of which all 3 will be irrelevant asmentioned above but still you will be forced to choose one among them only or you continue to wait for days.

Also they don’t do complete profile check of candidates.
the maids whom we called
1st : didnt want to do any work except babysitting and wanted to chat with her friends all day long on her wireless bluetooth earphones. came around 6 pm and wanted to leave the veery next day around 11 am.
2nd maid : said she can’t continue to work as her son had not been going to work and coming home for past 2 days since she joined work and can only work for 10hrs and not 24/7. She worked for 3 days.
3rd maid : more talkative, used to watch movies, serials from 10pm to 2 am and couldn’t wake up before 8 am in morning even after frequent reminders. being sleep deprived she would get ready by 9 am. and would sit for hours calling family friends while having her breakfast. Least bothered about kids being awake since 7 -8 am in the morning and the work she was assigned. Overall very lazy, slow, talkative, who wants to not conplete work and was very slow. She worked for 3 days

Overall since no maid stayed longer than 3 days and were genuinely not interested in doing the job assigned we would like to request refund from bookmybai for being incapable to give us suitable profile of candidate.
If the candidate works for atleast 15 days and then says No then its inderstood the candidate was needy and serious about the job. But over here no candidate wants to the work but just chill for 2-3 days, just to fulfill the criteria of 3replacements and then go.

amount paid to agency 18000 plus 18% GST.
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