BookMyBai — Took money in advance and did not provide maid

I had booked their services for a COOK.
It has been a month now, and they havent been able to provide 1 good maid after taking 5900/- on 2nd of Jan 2024.
The 1st maid they provided had timing issues who came on time only the 1st day and after they got the money, she started coming at 2pm which is post our Lunch time and is useless. After that they were not able to provide a single maid who cleared the interview.
They say we give 3 replacements! But i didnt even get 1 proper cook from them in a months time.
Invoice no.- NJC/23-24/12928
I need the refund of the money i paid to them.