Bookmyoffer.com — replace products or refund money

Hello sir
i am received your product samsung power bank 25000mah date of 08/07/2016, but this product are not working, this power bank charging backup only 5 minutes.
So i want to return or replace it and please refund my money.

My mobil number --[protected]

my order details ...
Reference number --[protected]
item --samsung power bank 25000mah
shipper-- saturday sunday media internet
delivered by-- gojavas
order no--unibmoc308428
company-- bookmyoffer

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Hello sir
i am received your product samsung power bank 25000mah date of 08/07/2016, but this product are not working, this power bank charging backup only 5 minutes.
So i want to return or replace it and please refund my money.

Contact No. [protected]

address : A 219 khanpur colony