[Resolved] BookMyShow Ahmedabad — Tickets booking failed but money deducted by freecharge and not responding or giving refund | |||||
I booked tickets with bookmyshow using freecharge and on freecharge it's showing successful with amount deducted in an smount of Rs. 611.6. However I received msg from bookmyshow that your payment for tickets failed. Kindly find screenshot for your reference. I sent emails to bookmyshow yesterday night when I booked the tickets and even in afternoon 2-3 times but they are not responding anything or taking any action. I received only single mail from bookmyshow that they will send the status of transaction via sms by 10 am today but I have not received any sms till now. Seems like they don't want to give money back. Please look into the matter and take strict action against this company. I read many same type of complaints on this site. Awaiting for your prompt favourable action on this. Thanks. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved | |||||
 2 Comments | |||||
Comments
Careless greedy business people
Reply
Hi,
It is perfectly understandable that you are very upset about what's happened.
The said transaction has been refunded from our end.
You're requested to check your freecharge wallet and assist us with the screen shot of the updated statement from the date of transaction till date in case of any discrepancies
Hope this resolves your concern.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
It is perfectly understandable that you are very upset about what's happened.
The said transaction has been refunded from our end.
You're requested to check your freecharge wallet and assist us with the screen shot of the updated statement from the date of transaction till date in case of any discrepancies
Hope this resolves your concern.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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