[Resolved]  BookMyShow — Amount got deducted from my account but ticket not booked

I have booked ticket for Kong vs godzilla on bookmyshow sterling theatre fort Mumbai 400001.. I selected the method o[censored]pi payment I paid through phonepe app. My amount is deducted from my account.. But my tickets are not booked and confirmed
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Aug 8, 2021
Complaint marked as Resolved 
Verified Support
Apr 24, 2021
BookMyShow Customer Care's response
Hello!

Hope you are in receipt of your funds.

At times there are certain network congestion that may result in such occurrence.

Be rest assured the amount charged for the unsuccessful transaction would be refunded to your account within 5 to 7 working days and incase of a nationalised bank 10 working days.

You may always connect with us on LIVE CHAT along with the contact details.

We'll help

Team BookMyShow
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