BookMyShow — Amount not yet refunded

karthi22kn

Address:	Chennai, Tamil Nadu, 600119
Website:	in.bookmyshow.com

I pre-booked Baahubali 2 movie in bookmyshow.com at Monday, 17 April 2017 1.24PM. I did not get tickets for movie. At 26 April 2017 I got message like my ticket is not confirmed and money will be refunded within 15 days. But still I did not get my money refunded. I booked two tickets and they estimated 300Rs for two tickets. Along with internet handling fee total amount is 380RS.

PRE-BOOK ID is PB-[protected].
Total Amount is 380/- Rs
Payment Method : Debit card

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Comments

PNP Krishna

from Hyderabad, Telangana

I am also facing the same issue with the BMS. If I want to contact them through the Email they are responding like this:

I got this mail on May 15

Hi Krishna

I am Anil here from Bookmyshow customer care team and will make every effort to resolve your query.

Krishna, I would like to inform you that the amount (480.00) charged for the unsuccessful transaction has been initiated for refund on[protected]

Further, the refund for your transaction would be reflecting into your account within 5-7 working days. In case your bank is a nationalized bank, then the refund may take up to 10 working days (Excluding Saturday, Sunday and Bank holidays)

I hope this information is helpful. Thank you for being our valuable customer.

Best Regards,
Anil
Customer Care

The support person doesn't even know count the working days.

Shazia Hayat

from Surat, Gujarat

Sir,
During booking my movie tickets my account debited with rs 659.52 on 29th of April through an unsuccessful transaction and still not credited to account.
Today dated 12th May and still I waited for my amount to be credited back .
So kindly took the matter at your end and do the needful as soon as possible.