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BookMyShow Complaints & Reviews

in.bookmyshow.com
2.8
Updated: Oct 4, 2025
Complaints 1543
Resolved
852
Unresolved
691
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BookMyShow reviews & complaints page 9

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I
ISAAC KENNEDY
Jul 1, 2022
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Address: Ramanagara, Gandhinagar Post

Tickets was booked but the movie was cancelled by theater.amount transaction was compltewd was amount was not returned
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please return my amount to my trasaction source
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    A
    Anuj Kolhe
    Jun 27, 2022
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    Address: Byculla, Mumbai, Maharashtra
    Website: in.bookmyshow.com

    I was trying to book a ticket on 15/05/2022, i made a payment with debit card ending with ****3738, payment was successful, my money also got deducted, but i didnt received movie tickets, its also not showing in payment history, i also didnt got the refund yet.
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      S
      Sunil Chayal
      Jun 22, 2022
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      Due to technical difficulties my transaction was failed but amount got deducted from my union Bank account.hence there were no sms regarding confirmation of tickets received.I applied for fresh booking and transaction was successful.I need to get back refund of earlier transaction which got amount deducted.
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        N
        Nikki love rosy
        from Loni, Uttar Pradesh
        Jun 20, 2022
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        If the cinema hall not showing show in cinema then why you book my ticket nd my payment was done. ...this is wrost service I'll never book ticket on book my show
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          D
          Dharnesh Dharun
          Jun 16, 2022
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          On 9th June 2022 I had booked a movie vikram in bookmyshow app and the amount has been deducted but the tickets were not booked 1st time and i made the booking for the second time and it was successful but the amount deducted for the 1st transaction has not been refunded till now it has been more than 7 days and I also spoke with my bank and they said that the amount has been credited to the merchant account and they said you merchat is the one who has to make the refund and bookmyshow is saying they didn't receive the amount
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            H
            Hacchu
            from Mysore, Karnataka
            Jun 12, 2022
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            On June 12 I booked tickets from book my show and the amount debited from my account but bookmyshow showed transaction timed out... Amount has been debited from my account... And the tickets r not booked
            Kindly help in refund of my amount
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              S
              Suriya.P
              Jun 10, 2022
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              Amount was debited from my account but tickets are not received through email even after 1 hour, tried contact support no use.
              It didn't solve my issue
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                M
                Muhammed 12
                from Kozhikode, Kerala
                Jun 9, 2022
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                I have tried to book tickets through bookmyshow and i have made payment through google pay and my money got deducted and ticket not confirmed

                Google transaction id:CICAgODnjluSJQ
                UPI TRANSACTION ID:[protected]
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                  N
                  Nikhil Bhute
                  Jun 9, 2022
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                  Website: bookmyshow.com

                  Pathetic experience as option to enter mobile number and email not enabled after waiting forc7 minutes on my laptop.On mobile payment option not showing for payment.
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                    J
                    Jaswanth@2006
                    from Chennai, Tamil Nadu
                    Jun 9, 2022
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                    Why bookmyshow is taking my money and refunding it after 5-7 days If then, they should pay the amount with interest.Are we consumers are free money lenders?How they can keep our money without our permission
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                      T
                      Tabassum Rafi
                      Jun 7, 2022
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                      Im complaining about the amount is deducted from my account but the tickets were not booked, I paid 562 rupees so I need refund
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                        H
                        hamshini kumar
                        Jun 7, 2022
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                        I have booked a ticket for Vikram movie from bookmyshow @2:20 noon @ganesh Cinema Mellur instead of booking @ganesh sdc Cinema, Madurai. I have tried so many times to cancel the ticket from bookmyshow. I even contacted the customer care, but my query is not resolved. Customer care is saying cancellation is possible 4hrs prior to the show time, but booking itself is done only 2hrs prior to the show time which is not fairenough. From the time of booking I keep on trying to cancel ticket, but I'm unable to do. I really got fed up with bookmyshow. Customer care is saying Ganesh cinemas is having the option to cancel the ticket for which bookmyshow can't do anything. I want my issue to get resolved. Do reply me immediately. And tell me the Email for complaint regarding book my show.
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                          N
                          Nikhila Vanam
                          Jun 7, 2022
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                          Good Morning
                          I have booked 4 tickets for a film but due to less number of people, the show got cancelled and they told me that bookmyshow will refund my money in two days. Its been two weeks since I haven't received any refund. I also wrote emails regarding this issue but there was no reply from them. Their response is really pathetic and not even giving any updates from their side regarding my refund. I want this problem to be solved immediately.
                          Thank you
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                            R
                            RohanZZZ
                            Jun 6, 2022
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                            Ordered combo meal at PVR through bookmyshow. Although Money got deducted, no meal was delivered at my seat.

                            Booking ID. WFLWQXF
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                              B
                              balavimal
                              from Coimbatore, Tamil Nadu
                              Jun 5, 2022
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                              Address: Coimbatore

                              I tried to book a ticket in bookmyshow.com on date 05.06.2022
                              Ticket available on Dt.06.06.2022 in Brookfields mall Coimbatore.
                              I tried to booked one ticket but Rs.229.54 is debited from my ICICI Bank account.
                              Kindly arrange to refund the amount.

                              Regards
                              T M Balasubramani
                              Mob:[protected]
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                                S
                                Sangeeth211
                                Jun 5, 2022
                                Resolved
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                                Resolved

                                Debited twice card payment for two tickets booked in anupama theatre. Pls refund the same

                                Hi customer, booking id:
                                ATKT[protected]
                                Jun 5, 2022
                                Complaint marked as Resolved 
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                                  V
                                  Vicky Victory
                                  Jun 5, 2022
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                                  Dear All,

                                  This is to kindly inform you that I have booked 3 movie tickets at Raj Theatre (Saidapet) on 5th june2022. By mistake I thought its 3:45 pm show, but it is 3:45 am. While booking its mentioned Cancellation available. But while trying to cancel it is showing cut off time out. I try to cancel immediately after booking also it's 4 hours before.

                                  Kindly consider 3:45 am not good to go with family (ladies, kids).
                                  Please refund and do the needful.

                                  Thanks,
                                  Vignesh
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                                    B
                                    balajiashok8811
                                    Jun 4, 2022
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                                    Address: Dubai

                                    Hi, I have booked tickets with bookmyshow 2 years ago. The concert for which I booked tickets didnt happen at all. I am yet to get my ticket refund. Is there a redressal to collect my refund ? They are replying that I will get when they have an update. Same reply for last 2 years
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                                      M
                                      Manibals
                                      from Ariyalur, Tamil Nadu
                                      Jun 1, 2022
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                                      The theatre named "Mahasakthi Talkies" in Ariyalur, Tamilnadu was not following the online booking procedures for the past two months. You may take a look at their history of movies which are not shown in their portal, they were releasing movies from 'RRR' To 'DON' which they were collecting the rate which includes bookmyshow's booking charges at the counter itself! I request bookmyshow team to take necessary actions against the theatre.
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                                        M
                                        Marynazzari
                                        from Hyderabad, Telangana
                                        Jun 1, 2022
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                                        Address: Hyderabad

                                        I registered for Alan walker concert in April, but it was cancelled by the company. Till now I have requested many times for the refund, but they did not refund it.
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