Claimed

BookMyShow Complaints & Reviews

2.9
Last updated Mar 31, 2024
Complaints 1528
Resolved
852
Unresolved
676
Quick Links
Statistics
Share
Contacts

File a complaint to BookMyShow

Having problems with BookMyShow?

File a complaint and get it resolved by BookMyShow customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
BookMyShow
Customer Service Contacts

BookMyShow Phone Numbers

Phone
+91 22 6508 8960
384
408
+91 22 3989 5050
159
103

BookMyShow Website

BookMyShow Head Office Address

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

BookMyShow reviews & complaints page 9

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sangeeth211
Jun 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IAm complaining about double payment debit for cinema tickets in request refund

Debited twice card payment for two tickets booked in anupama theatre. Pls refund the same

Hi customer, booking id:
ATKT[protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Dear All,

This is to kindly inform you that I have booked 3 movie tickets at Raj Theatre (Saidapet) on 5th june2022. By mistake I thought its 3:45 pm show, but it is 3:45 am. While booking its mentioned Cancellation available. But while trying to cancel it is showing cut off time out. I try to cancel immediately after booking also it's 4 hours before.

Kindly consider 3:45 am not good to go with family (ladies,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
balajiashok8811
Jun 4, 2022
Report
Copy

Ticket refund delay

Address:Dubai

Hi, I have booked tickets with bookmyshow 2 years ago. The concert for which I booked tickets didnt happen at all. I am yet to get my ticket refund. Is there a redressal to collect my refund ? They are replying that I will get when they have an update. Same reply for last 2 years...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
The theatre named "Mahasakthi Talkies" in Ariyalur, Tamilnadu was not following the online booking procedures for the past two months. You may take a look at their history of movies which are not shown in their portal, they were releasing movies from 'RRR' To 'DON' which they were collecting the rate which includes bookmyshow's booking charges at the counter itself! I request bookmyshow team to take necessary actions against the theatre....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Marynazzari
from Hyderabad, Telangana
Jun 1, 2022
Report
Copy

Money is not Refunded

Address:Hyderabad

I registered for Alan walker concert in April, but it was cancelled by the company. Till now I have requested many times for the refund, but they did not refund it....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
B
Bonzelaa
May 29, 2022
Report
Copy

Fraud by company and its organization

I booked a ticket and the match was cancelled after but ...
Not refund after a week
Organiser and bookmyshow helpline didn't respond after many contact...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nilu18222
from Kochi, Kerala
May 29, 2022
Report
Copy

Refund for failed Online movie ticket

Hi,

I am Niloffer Muneer. I booked 1 ticket for Top Gun 2 Movie using BookMyShow.com for PVR Cinema, Lulu Kochi, for 1:55PM show for date 31st May 2022 using UPI.
After selecting seats and entering the UPI ID. The transaction was intitated using UPI and was successful. Also got a message that the amount has been debited. But there was no message showing transaction successful in bookmyshow.com.
An amount of Rs...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipti Pawar
May 28, 2022
Report
Copy

Refund money as tickets are not booked

I was booking tickets from book my show ..my money is deducted from my account through google pay transaction...but tickets are not get booked ...its showing as the request is canceled by the user on book my show ...but i haven't received any refund yet....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prashantkumar220510
from Hyderabad, Telangana
May 23, 2022
Report
Copy

Show got cancelled , Not received refund from bookmyshow

HELLO THERE PLEASE REFUND MY COUPON CODE BACK AS THE MOVIE SHOW GOT CANCELLED

Booking ID VRKC[protected]

jersey show was cancelled on 27th april since then i have been following up with bookmyshow people not refunding nor replying to emails now
when ever i call they say will refund with in 24 hours or will get update in 24 hours and its been going on since last 3 weeks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sathish 8687
from Pondicherry, Puducherry
May 20, 2022
Report
Copy

Return my money

Address:102 Marutham street priyadarsini nagar Nainarmandabam Puducherry
Website:Busindia. Com

I have paid for my journey from bangalore to pondicherry rs. 308..thro sbi bank account.. I got money debited msg in my app. But ticket not booked.. Kindly get back money please
Account no: [protected]
Branch: Mudaliarpet SBIN0012798
Mobile no: [protected]
Name:Sathish J...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
utstar2005
from New Delhi, Delhi
May 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from my wallet but tickets are not confirmed

Hello sir/mam, I have booked 8 tickets from BookMyShow through my paytm wallet money was deducted but my tickets are not confirmed. Please refund as soon as possible as I want to book tickets again

Thank you.....
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
R
Rutvijthorat
from Ahmednagar, Maharashtra
May 19, 2022
Report
Copy

Cancel Shows refund

Address:Nagapur Ahmednagar

Hi there. I had booked a ticket for the movie Tarafa at Asha square Ahmednagar on 9 May 2022 . It was the 12:00pm show and for not sufficient people reasons it got cancelled. But i've still not got any refund. I paid 168.70 rs for a show i did not even watch! Another thing.. Your service is pathetic. Your number never gets through and you freaking charge for every call? Looks like all your'll wanna do is rob the customers in every way possible!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawani Chandel
May 18, 2022
Report
Copy

Money has been deducted but tickets not issued

The money from my account has been deducted but it is showing that failed booking and tickets are also not issued....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mag04
May 17, 2022
May 18, 2022
This thread was updated on May 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money debited but tickets not confirmed

I tried booking tickets two consecutive time, the ticket money was debited from my account but i haven't recieved my tickets
Transaction id 1: CICAgODr6_XYYg
Transaction id 2: CICAgODy831OA...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
RazAl27
from Pune, Maharashtra
May 17, 2022
Report
Copy

Money Debited Tickets Not Received

I booked three tickets from my BookMyShow account. The money was deducted from my bank account, but the tickets were not received.
I request a refund from the concerned authorities.
UPI transaction ID[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaynesh Baid
May 17, 2022
Report
Copy

IPL tickets

I had ordered 4 tickets for the IPL match scheduled on 19th may . The delivery status showed delivered today at 08:10 am but I didn't receive the tickets. Blue dart shows delivered and there is no customer support answering. It's pathetic that no body from BMS i resolving the issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Co@$
from Madurai, Tamil Nadu
May 14, 2022
Report
Copy

I not get Refund

Address:15,mahal 2nd street, Madurai 625 001

I tried to book tickets using bookmyshow. Amount is debited two times and ticket booking is failed. It’s been 10 days, still the amount devoted is not refunded. Find the transaction ID below and do the needful.

IPS/VETRI CINEM/[protected]/[protected]/MADURAI

IPS/VETRI CINEM/[protected]/[protected]/MADURAI...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I booked 2 tickets for doctor strange multiverse of madness on 2 may. Amount of 577 was debited from my account but neither confirmation nor tickets were being reflected under purchase history. The live chat responds with the same message to check the purchase history. I had to book new tickets for the next day and now i want a refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rushi Upadhyay69
May 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Theatre didn't play the movie what about the refund

Rushi Upadhyay
Booking ID : WXXN4M3, WLKQ42W
Date : 06-May-2022
Show : 12:50 P.M
Movie : Doctor strange multiverse of madness
Theatre : Cinepolis, Ahmedabad alpha one mall, gujarat, ahmedabad.

It's on May 06 2022 Friday I booked tickets through Bookmyshow app. The show got cancelled in the midway. The only option I had was to simply wait for my money to get refunded. As per BookMyshow policy...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gauravjainindia
May 6, 2022
May 9, 2022
This thread was updated on May 9, 2022
Report
Copy

Do not refund even called within 2 minutes after booking mistake

Hello

My name is Gaurav Jain and from Meerut

I wanted to book ticket for 7th may for Doctor Strange: In The Multiverse Of Madness. but i book ticket by mistake for today 6th may for 1.45 noon, even ticket was booked at 1.56 noon, after show start

I called your customer support in 2 minutes but they simply said sorry. i requested them alot but they even did not care and keep saying sorry and sorrybr...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy