[Resolved] BookMyShow — Cancellation of tickets and refund the amount | |||||
Dear Book My show Team I have booked the 5 tickets costing INR 1143 on Book my show due to emergency situations i was not able to attend the show /movie on the said time /date so if the customer is not able to attend the movie due to valid reason, there should be some 50-60 % amount need to be refunded. For all the rules there will be an exceptions. An the same seat can be allotted to other customer who is at counter.There should be a time limit to cancel the ticket prior 2 Hrs of movie starts the ticket can be cancelled after the time limit the amount cannot be cancelled Kindly make this rules for the benefit of both Keep customer Happy.. Regards Rohith Was this information helpful? | |||||
Nov 20, 2016 Complaint marked as Resolved Verified Support Oct 13, 2016 BookMyShow Customer Care's response Hey Rohith, We certainly do understand the expectations of our valued and esteemed customers and we really strive hard to live up to their expectations. We being aggregates, post the transaction is successful, have zero authority for the said transaction. In cases like these, you could opt to gift those tickets to your friends or somebody who'd want to go for that show on your behalf. Hope this resolves your concern. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Verified Support Oct 18, 2016 BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details. Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank. For better clarity on your concern, we would need the contact details entered while transacting. Looking forward to serve you soon. Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. | |||||
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We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at helpdesk@bookmyshow.com LIVE CHATS or at 022-61445050 as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.