[Resolved]  BookMyShow — cancelled shows policy change

Address:Everywhere in India, 411057

I have booked ticket wm4r2zh on 15 dec 2019, informed by bookmyshow 1 hr 40 mins before that show is cancelled, when asked for alternatives they cant provide. They can just refund and get away. I believe there should be a policy to inform 24 hrs atleast in advance and written in their policy. If 2 hrs than they should double the amount. Giving just refund is not appropriate but an option of providing another alternative ticket also should be there. Book my show team is also arrogant, their phone recordings need to be stored for 2 days.
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May 14, 2020
Complaint marked as Resolved 
Verified Support
Apr 09, 2020
BookMyShow Customer Care's response
Hi Mr. Modi,

We apologize for the delay and understand your query was addressed under the ticket id 10163383.

In case of any clarity please connect with us on [protected]@bookmyshow or LIVE CHAT with us.

We'd do all it takes to have this sorted for you.

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to anyone claiming to be BookMyShow representative
Complaint comments 

Comments

Movie ticket prices are increased for "Sarileru neeku evaru", "Ala vykuntapuram
lo" from 100 to 200 in my home town cheepurupalli during sankranthi season.
Government should take necessary action to bring normal prices.

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