[Resolved] BookMyShow — change date of show

ofaq

from Champa, Chhattisgarh

Address:	Lucknow, Uttar Pradesh, 226003
Website:	Bookmyshow

Sir i request Please, if you change my ticket date, we have accidentally booked the show in the wrong date plez plez sr

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Jul 19, 2018

Complaint marked as Resolved

Verified Support

Jun 15, 2018

BookMyShow Customer Care's response Hi,

If you are a superstar customer, you can cancel your tickets under ‘My Profile’ Terms and Conditions apply. We now also have a cancellation feature available for a wide range of cinemas wherein you can get back 70% of your ticket amount if you cancel your tickets 4 hours prior to the show time. You will see this option under the cinema name while booking your tickets on the app/website. A cancellation for rest of the cinemas is currently unavailable. However, the good news is that we are in process of on-boarding these cinemas to enable the cancellation option for you.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Comments

Shilpa Malali

from Mysore, Karnataka

Not able to complete my movie booking.plz guide me

Khushboo Sawaiyan

from Mumbai, Maharashtra

I had booked tickets for Sanju movie for 7.30 pm show by icici credit card.. bt i did not get the buy 1 get one free offer on icici credit card. Also i wanted to cancel my ticket since i booked it erroneously for wrong date .. bt bms was of no help in cancelling the tickets. The tickets maybe cancelled and i maybe refunded the amount.