BookMyShow Complaints & Reviews

Today I bought 3 tickets and by mistake I bought it for today instead of Saturday, then instantly I called to the customer care and tell them about that, but they said they have no such provision to cancel a ticket. My question is there should be a provision for cancellation, please take care of my request, I do agree that there must be a terms and condition but absolutely they cannot deny to cancel a request....

I had booked 04 tickets through book my show in m2k rohini, delhi vide booking id - wsp 9675 for dated 05.05.2018 and language of the movie was selected hindi. When the movie started, it was found in english. Due to which we did not watch the movie. The matter was complain to duty manager. It was advised by the duty manager that you may leave the show and the amount will be refunded to you by lodging a complain on book my show. The complain...

Hi my name is zameer mohd
Today ie: 12.05.18 i booked 6+1 tickets with seat no's c1 to c7 for movie name (Na peru surya na illu india) telugu movie in tivoli extreem, sec-bad

I didnt get confirmation mail or message on my mobile i asked tivoli (Theatre) people for intrance into theatre and they asked me to contact bookmyshow customer care executives

I request bookmyshow to refund my amount
br...

I have purchased the ticket of jaya multiplex, barasat confirmation was shown in my desktop but no massage forwarded to my mobile or email. I took only tpin no shown in my desktop ie 4425. But counter refused to provide me the ticket without mobile massage. They denied to contact you or supply customer care no. My account is debited but due to your fault i was harrased and was compelled to purchased fresh ticket. Kindly refund my money and...

Ordered chicken pizza online and got veg pizza.
I was very hungry and i ordered online specifically to get non veg. It's unfair..

U guys don't allow outside food.. And i have to pay more and i still don't get i want.

Doesn't the online order one day before give time to get the orders right?

I wanted it right after the break but i had to wait 15 minutes too....

There was issue in bookmy show to update 102 not out movie data. Was showing and hiding movie name of q02 not out.in between i booked ticket and co firmed ticket of 4th may instead of 6th may. Amount deducted and now bookmy show is unable to exchange or cancel ticket even though technical issue at bookmy show app level. It's a cheater and fraud app...

I was trying to book movie ticket from bms and paying from freecharge.
Below is the transaction id from freecharge.

Order id : v75njhkmxldfp1_moband[protected]_1 ₹631

Amount is deducted and transaction is success from freecharge. But bms shown me transaction time out and ticket was not booked.
Please help me to resolve this issue and help to get back my money in freecharge wallet....

Thanks for the update and for the record i have a few questions about the update and i will be there at the same time i don't have a car so i can get the money to you and your family a very happy and prosperous new year to you and your family a very happy and prosperous new year to you and your family a very happy and prosperous new year to you and...

I have been trying to book tickets using the complimentary bookmyshow voucher / winpin vouchers provided by hp. On applying the vouchers i am getting a discount of rs 1500 instantly but am unable to complete the transaction by making the rest of the payment by credit/debit card, internet banking or wallet.

It is giving me an error no.: 25005 every time i am trying. I have raised complaints in bookmyshow but they are not fixing...

This has reference to booking - gxck[protected] made today morning. 8 tickets were booked for 3.10 show at gmax kollam by paying rs 1346. I along with 7 others which included my parents, wife, daughter, brother & his family reached the cinema hall before 3 pm & informed the booking clerk about my booking. The booking clerk seemed totally confused & instead of directly giving me a response, went & spoke to the manager mr govind. The manager...

Sir,
I had booked 5 tickets on 27th april through net banking sbi with reference no.[protected]ch80824417 and transferred to[protected] a sum of rs. 1034/- (5 tickets in executive class). But to my surprise their was no message for tickets confirmation. So i request you to kindly refund this amount to my sbi a/c no. [protected] in the name of modern wheels.
Hope for early settlement.

Thanks,

Manbir...

Hey my friend actually booked 2 tickets for avengers infinity war film, on 25th april 2018. The show we are about to watch is today ie.28th april 2018 morning 10:15 am at tivoli theatres hyderabad. Neither he nor me received a mail or sms confirming the movie tickets. I am annoyed with this late response from the team of book my show. Please look into it and help me solve this problem as it is kind o[censored]rgent....

I mistakely placed my ticket on Saturday instead of Sunday, and when i realised it and i am going to the BMS website i see there is no option of cancellation even you cannot change date. Even by using paytm i saw a cancellation process which is only a payment gateway and this site is intentionally make for booking tickets of movies and so many things and not take a look towards customer problems. It is very shamful thing for a marketing factor...

I just booked the movie ticket through bookmyshow app and bymistake i selected the combo option as well and when i made the payment i recognised that i had ordered the combo as well and it cost me hell lot of money due to which my account has gone to minimum balance.. Then straightaway i called bookmyshow support centre but nobody picked up the phone and i was in queue from last half an hour.. I again called bookmyshow and i was again made...

Hello team,
As per my understanding, tickets were booked up coming movie avengers infinity war... With confirmation msg.. Mail and watsapp received... With record... But suddenly... Today i received a msg saying due to price card change the transaction which was done 2days back has been cancelled... With no compensation.

Kindly look into this matter

Thanks,
Enson r...

Booling ID WLZPJJW

Offer was 1 ticket free with icici debit card but after booking when i did not received refund, i read conditions and then came to know it was for specific type of debit card. this is bad you should have said specific type of card in offer.
i am cheated.

it should have clearly said for which debit card this offer is and instead it used catchy words for icici debit card.

please...

Hello i am unable to book avengers infinity war 3d tickets for monday show time in allahabad city, uttarpradesh. While booking only friday saturday and sunday options are showing which is almost full. I want to book monday show in english. Kindly inform me by mail or sms as soon as the prebooking starts for avengers on this monday. I think in bms allahabad some error had been occurring all time because when some seats shows that they are...

I booked a movie ticket to watch rampage on 20/04/18 at carnival theatres in greenfield, trivandrum
This is my booking id-wr3ph43
Upon reaching the venue, i was told that they did not receive the content yet, although booking was available on bookmyshow app.
I had to leave work early and had to travel a long distance to get to the venue. They told me they will provide a seat for the next show which was at 10:45 pm which...

Sir
I booked my show in movie time pitampura on 17/04/2018 when i bought tickets then manager forced me to purchase combo of pop corn and cold drink before purchasing tickets and misbehaved with customers there is no running a. C no fans and no water no clean toilets and many other discrepancies in this hall kindly make necessary arrangements to make customer satisfied......

With due respect i would like to inform that the booking i d sych[protected] seat no c1, c2 balcony on april 16 2018 at surya cinemas nedumangadu trivandrum, was for newly released film mohanlal, through book my show app. Above film was booked on april 16 morning itself. But was informed that the show was canceled when we reached the theater. Without the timely information about the show cancellation our time and fund was explained purposely...