BookMyShow Complaints & Reviews

Sir i request Please, if you change my ticket date, we have accidentally booked the show in the wrong date plez plez sr...

I have tried to book my movie ticket on 09.06.18 at about 8 p. M. For 2.55 p. M. Show of 10.06.18 at pvr mani square, kolkata. Tried two times but both times i have recd message for transaction got failure after completing payment procedures of rs. 1591.50

Third time i have booked my ticket after 1 hour & the same has been booked.

Surprisingly i have recd message from my sbi credit card on 10.06.18 at about 10.38 p. M that my account has been debited for rs. 1591.50 & agains same message recd at about 10.48 p. M.

I can't understand when both the time, transaction has been failed than how you can charged me after 24 hours. Please refund rs. 1591.50 x 2 at my credit card account immediately & confirm

Rakesh kumar saria
Mobile[protected]

I booked ticket for kaala at 2 10 pm show on 8th june in pvr phoenix market city, whitefield, bangalore. I booked my ticket using desktop. I was in an assumption that i had the message and mail from book my show. When i went there i checked and i had the confirmation number in my google calendar. With that i checked in the box office, the box office person told me that 2 10 pm show is cancelled and no kaala movie screened in that mall. I asked how about my online ticket and they said me to contact book my show. Called book my show and told that i have been informed in box office that show has been cancelled. I even checked in book my show if shows are showing for kaala in pvr phoenix for that day. There were no shows showing. I called book my show customer care and gave all the details, after couple of days they are coming back saying that show wasn't cancelled. I lost complete faith in online booking of movie tickets and doubt to use book my show again

Hello this is literally very annoying and pathetic services by bookmyshow,
As today i have tried to book 2 tickets for bdw for 3 june show, but when i get the tickets on it showing 2june, i again tried to book ticket. This time it book for 3june..
I registered a complaint on bookmyshow that it wrongly booked for 2 june 12pm, as the time is already 11.30 not possible to go their and i even can not gift anyone as their is no time left. But they simply denied it, and say we cant not do anything.
If you are running an industry then you should at least try to help them out, you you can not gift refund the extent the timing then.. They simply denied for the services.
Is this kind of service they are providing to their consumers.

Booking id-wl2237h

Bookmyshow has been sending me emails for quite sometime now informing about all the 50% discount offers they are providing if i use their app or website to book movie tickets. Offer codes like "funtastic" and "cutting" have been sent to me via email repetitively. My complain is whenever i try to use those offer codes i am unable to. Once i enter the otp bookmyshow sends on my phone the app shows that user is not eligible for this offer. I would like to ask why this happens every time. Is this a problem of the app because if it is so then such a big company like bookmyshow should really look into this because this doesn't at all suit their stature. If it is not then i would ask bookmyshow to stop sending me offer codes because it is pointless since i cannot really use it.

-sincerely a bookmyshow fan (Of the past and not anymore)

My account details are below:

Name-sagnik sarkar

Email id-shaggy. [protected]@gmail.com

I want my money tomorrow itself, you told therr will be maximum 10 days for refund but still no sign o[censored]r returning my money back. Therefore i request you kindly return my money back, i never facee issue like this before and the tax you charge is high, you should have return my money withing 5/6 days but its 9th day today and i'm lodging complaint against you

I was trying to book for avenger infinite war 4d show at 10.20 for 24th. It was initiated at 10.11 and payment to my card account has been affected at 10.17 for 10.20 show on the same day and payment was through. Message received has been mentioned here below. This is a bug in the program being run by book my show. Because of this i lost an amount of rs.1452/=. On telephoning to book my show customer service they were not helpful to me. How can a booking can be accepted for 10.20 show at 10.11 and payment is also successful? I request you to intervene and get back my amount.
“hi customer, https://bmsurl.co/SeuAjdOM2o please click on the above link to get your m-ticket. Just show this qr code at the entrance - please note that you cannot pickup physical tickets with this qr code.
Your ticket has been generated and sent to your email id
For avengers: infinity war (3
On wed, 23 may, 2018 10:20am,
At pvr: 4dx, vega city, bannerghatta road, bengaluru (Audi 07 4dx),
Seats: classic - h1, h2, h3, h4.
Booking id: wqz4flh”

Bookmyshow team is so bad and worst that if my bank would have delinked the offers with them then i have no incentive to book the tickets as paytm is far far more better.

I have sure shot quota of 3 tickets of buy 1 get 1 for which what cheating bookmyshow does it that when you apply the card details it deducts the usage of offer but the app will crash or the payment will not happen and your transaction will go for a toss. Now again you will try to apply, it will say that you have utilized your attempts which should refresh after 20 minutes as per what their mails claims but it has never ever got refreshed and they considered it as used and charges the bank for that and give customers nothing in return.

Leaving the customer helpless as they dont even respond, how much you plead or request that this your right given by the bank which these cheats and frauds are utlizing without providing the offer to customer.

Bms ticketing services has technical glitches all the time. Money was deducted from my account and ticket not booked. There is no local customer care. There is mumbai number and when i tried reaching that number there is no proper reply, there 100 people before me in the queue. Why this business is encouraged when it is looting people using faulty technical ticket booking system. As a customer now i am left with no clue how to get my money back. Indian railways had removed services tax but these fellow collects a premium as internet handling charges.

This product should be properly scrutinized as it has lot of defects by which they are cheating customers.

I have made a payment to bookmyshow of rs. 296.10 from wallet [protected]. Tnx id[protected]. I haven't got my e tickets but the amount is already deducted from my e wallet. It have booked 3 tickets of deadpool 2 movie at jaya: lake town. I want my tickets or please return the deducted amount. They displayed a massage showing that transaction is failed.

Today I bought 3 tickets and by mistake I bought it for today instead of Saturday, then instantly I called to the customer care and tell them about that, but they said they have no such provision to cancel a ticket. My question is there should be a provision for cancellation, please take care of my request, I do agree that there must be a terms and condition but absolutely they cannot deny to cancel a request.

I had booked 04 tickets through book my show in m2k rohini, delhi vide booking id - wsp 9675 for dated 05.05.2018 and language of the movie was selected hindi. When the movie started, it was found in english. Due to which we did not watch the movie. The matter was complain to duty manager. It was advised by the duty manager that you may leave the show and the amount will be refunded to you by lodging a complain on book my show. The complain was registered on the same day. But no action have have been taken till date. Kindly do the needful at earliest.
Regards
Rajesh kumar
Mob. [protected]

Hi my name is zameer mohd
Today ie: 12.05.18 i booked 6+1 tickets with seat no's c1 to c7 for movie name (Na peru surya na illu india) telugu movie in tivoli extreem, sec-bad

I didnt get confirmation mail or message on my mobile i asked tivoli (Theatre) people for intrance into theatre and they asked me to contact bookmyshow customer care executives

I request bookmyshow to refund my amount

Zameer mohd
[protected]
Mail id : [protected]@gmail.com

I have purchased the ticket of jaya multiplex, barasat confirmation was shown in my desktop but no massage forwarded to my mobile or email. I took only tpin no shown in my desktop ie 4425. But counter refused to provide me the ticket without mobile massage. They denied to contact you or supply customer care no. My account is debited but due to your fault i was harrased and was compelled to purchased fresh ticket. Kindly refund my money and correct your site for promt massage to customer mobile. You
Also trained your client to served customer in similar case.
Chan chal roy
Email: [protected]@rediffmail.com
Mob: [protected], [protected]

Ordered chicken pizza online and got veg pizza.
I was very hungry and i ordered online specifically to get non veg. It's unfair..

U guys don't allow outside food.. And i have to pay more and i still don't get i want.

Doesn't the online order one day before give time to get the orders right?

I wanted it right after the break but i had to wait 15 minutes too.

There was issue in bookmy show to update 102 not out movie data. Was showing and hiding movie name of q02 not out.in between i booked ticket and co firmed ticket of 4th may instead of 6th may. Amount deducted and now bookmy show is unable to exchange or cancel ticket even though technical issue at bookmy show app level. It's a cheater and fraud app

I was trying to book movie ticket from bms and paying from freecharge.
Below is the transaction id from freecharge.

Order id : v75njhkmxldfp1_moband[protected]_1 ₹631

Amount is deducted and transaction is success from freecharge. But bms shown me transaction time out and ticket was not booked.
Please help me to resolve this issue and help to get back my money in freecharge wallet....

Thanks for the update and for the record i have a few questions about the update and i will be there at the same time i don't have a car so i can get the money to you and your family a very happy and prosperous new year to you and your family a very happy and prosperous new year to you and your family a very happy and prosperous new year to you and

I have been trying to book tickets using the complimentary bookmyshow voucher / winpin vouchers provided by hp. On applying the vouchers i am getting a discount of rs 1500 instantly but am unable to complete the transaction by making the rest of the payment by credit/debit card, internet banking or wallet.

It is giving me an error no.: 25005 every time i am trying. I have raised complaints in bookmyshow but they are not fixing this. Customer book tickets based on needs, if we have not getting any resolution what is the purpose of customer care. Really disgusted and frustrated like anything. Worst website.

And so many users are facing the same issue but have n't got any resolution for this. Y this false commitment from bookmyshow.

Guys aware of bookmyshow. Please book tickets in ticketnew, or theatre owned websites.

This has reference to booking - gxck[protected] made today morning. 8 tickets were booked for 3.10 show at gmax kollam by paying rs 1346. I along with 7 others which included my parents, wife, daughter, brother & his family reached the cinema hall before 3 pm & informed the booking clerk about my booking. The booking clerk seemed totally confused & instead of directly giving me a response, went & spoke to the manager mr govind. The manager called me inside & without even a trace of regret told me very bluntly in an impolite manner that the show had been cancelled as there were less than 15 people for the movie & as if doing me a favour told that my money would credited back to my account by bookmyshow in 10 working days.
Neither bookmyshow nor the office bearers of gmax kollam should be under the impression that those who come to watch movies are all fools & would digest any rubbish dished out without blinking an eyelid. When i booked ticket in the morning, more than 4 rows were already booked / occupied which meant that there were atleast 32 people for the show at the time of my booking in the morning itself. So for mr govind to state at 3 pm that there were less than 15 people for the 3.10 show obviously seemed to suggest some other motive for cancelling the show. And though mr govind was not willing to acknowledge, the reason was quite simple. Mr govind very conveniently rescheduled the malayalam movie for which i had booked ticket with the english movie - avengers as there were more viewers for that movie. It is really difficult to fathom as to how your system works. Does it work according to the whims and fancies of people like mr govind who can cancel /reschedule a show for which payment has been made without even assigning any reason or informing the customers before hand. And as far as bookmyshow's professionalism or rather lack of professionalism is concerned, the less said the better. Cancelation information for 3.10 show is given at 4.58 pm.
And as i have mentioned above, i don't require your oft repeated standard reply stating that my money will be recredited in 10 days. I don't require a favour from you for getting my money back. It's my right to get back the full amount of rs 1346 debited from my account for booking the tickets. Please note that i expect a full refund of 1346 including online booking charges, gst etc.in case of any deductions, i will not hesitate even for a second to initiate appropriate action which i deem fit. Please note that this is not a veiled threat but an open warning.