[Resolved]  BookMyShow — Cheating with customer and very rude behavior

Address:	Ahmedabad, Gujarat, 380061
Website:	www.bookmyshow.com

Below are the details that i would like to share with you regarding fraud by Book My Show. I Contact them to explain details via number of Ways but they are not giving any satisfactory answer and not helping Customer.

I tried to Book my Ticket on 20-Jan-2016 via BMS Mobile App. I tried 4 Times to Book my Ticket on BMS Mobile App. App Was giving Error Every Time.

Finally at 11.35 PM at night I was able to book my Ticket. Amount has been deducted from my Credit Card. But Due to Error in BMS App My Ticket was not booked.

I used a Coupon that gave me Discount of 200Rs that was given by AXIS Bank. Now as Ticket was not BMS. They Block my Voucher. It was Last Day of the Voucher Expiration. Now I am not able to Use that Voucher as it was Blocked by BMS at last Time.

Now I Tried to Call them Number of Times. I also Talked with the Senior Person to Give me another Voucher instead of the Prev One that now i am not able to book my Ticket using Prev Voucher or to Help me to Extend the Expiration Date of the Voucher so i can use that Voucher as it was blocked by BMS for around 40 Minutes.

But They are giving just same Explanation that They can not Extend the Warranty or they can not do any kind of help.

Due to this I was not able to Use Voucher which i had though there was no issue from My Side as Amount has been Deducted from My CC. But due to Some Error from BMS ticket was not booked.

Now they are not doing any type of help and giving same excuse that they can not help me out.

Based on conversation i had with them they are very rude while talking with customer and they don't have any intention to help customer.

I would like to Share Complaint Number which i have opened with them.

Ticket Id [#1428066], [#1428071], [#1427472 ].

Please read this comment, Please help me out so that in future other customer don't face such issue.

**BMS = Book My Show.