BookMyShow — failed transaction - through google pay
Flat H Happy Homes Pallavan Street Nesapakkam KK Nagar, Chennai City Corporation, Tamilnadu, India
SuSubikshaS on Sep 20, 2019
I made a purchase of 8 tickets for lion king through google pay on 26 july 2019. Money got debited from my account when contacted the bookmyshow show they said it's a failed transaction and haven't received the payment. I checked with my bank. They said the amount has been deposited to big tree bookmyshow account. It's been more than 2months no proper response from bookmyshow. All i get as response is money has not been received by bookmyshow. Can u please clarify as to whom i should hold accountable for?
Verified SupportBookMyShow Customer Care's response, Sep 22, 2019
Sorry for the trouble.
Ideally, the amount charged for an unsuccessful transaction get refunded back to you within 4-5 working days.
Please share your contact details via [protected]@bookmyshow.com so that I can have this looked into.
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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