[Resolved] BookMyShow — Freecharge payment confirmed but ticket not confirmed

shivumelenavar

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 59059
Website:	bookmyshow.com

I have booked two tickets from Book my show app. I have made payment through Freecharge. amount deducted from my account. payment confimed by Freecharge, but movie Ticked not confirmed. Booked for Kannada Movie *KIRIK PARTY* Orion mall at 12.20 PM show. for date 01.01.2017.
Prime seat no P7 & P8.

made payment Rs.829 for Two Tickets

Freecharge OrderID: MOBAND[protected]

confirmation Message screen shshot attached for your reference.

i feeling very bad for this issue

+2 photos

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Feb 9, 2017

Complaint marked as Resolved

Verified Support

Jan 09, 2017

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

The amount was claimed by us and has been refunded from our end.

Be assured, the amount does reflect within 24-48 hrs.

Thank you for being our valuable customer.

Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative