[Resolved] BookMyShow — gift card fraud

[Resolved] BookMyShow — gift card fraud

S singhal05 from Gurgaon, Haryana

Date of incident: 25th apr 1 am Description : yesterday midnight (1 am 25th apr), there were 9 unauthorized transactions happened to purchase bms gift cards using my amazon pay account for amount of 8500 inr, i already raised complain with bms (Incident # 8531622), it seems bms is hacked. Bms please do investigation quickly & refund amount asap. Was this information helpful? No (0) Yes (1)
Aug 14, 2019 Complaint marked as Resolved Verified Support Jul 05, 2019 BookMyShow Customer Care's response Hi, Apologies for the delay. We sincerely regret for the trouble caused. The said transactions have been initiated for refund from our end. Hope you are in receipt of the refund. For any queries, feel free to connect with us via [protected]@bookmyshow.com Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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Comments

Rajavish

from Mumbai, Maharashtra

I was trying to book movie ticket, I paid the amount through my phone pay app and amount get deducted from my account. But I haven't received my ticket...please help
Transaction ID - P1904241445150378675490

BookMyShow Customer Care's response, Jul 5, 2019

Verified Support

Hi,

Apologies for the delay.

Sorry for the trouble. Please share your contact details via alears@bookmyshow.com so that I can have this looked into.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.