[Resolved]  BookMyShow — I have used 50% coupon instead Full money debited from my account

Address:Pune, Maharashtra, 411013
Website:bookmyshow.com

Hi,

I have booked a ticket and applied 50% ICICI offer and in payment page total amount will be pay showing as 235 but when i did the transaction, 366 amount is debited from my account.

And i have proof of three different payments for the same transaction i got.
One i got in bookmyshow app in my transaction that is of 190 Rs. And other two i got in mail as 335 and 366.

Such a fraud company due to there technical glich they are saying that your coupon is not applied so i want to know that why i am getting different slips for payment.

I raised i complain also Incident id- [#2807573] but still they are not serious about it. Third class customer support and a fraud company who just want money. When i called and told them i need refund, they told me we will forward your request. After waiting so long no response i got.

Bookmyshow just wait so that customer will automatically forget about there money so that they will earn and they dont need to refund.

I am attaching all the payment slips for the same booking id.

Please raised my issue further or will case on these type of companies who just earn money by doing cheating with customers.
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Jan 21, 2017
Complaint marked as Resolved 
Verified Support
Dec 14, 2016
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble. Please accept our apologies for it.

We hope your query against the ticket id 2861626 has been addressed.

Thank you for being our valuable customer .

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
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