[Resolved] BookMyShow — incorrect purchase history

Dipti Vijayakar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400002

My email is [protected]@gmail.com. I have not booked any tickets fr hate story movie but received mail as booking confirmation. Then i checked purchase history and found the booking which not done by me. This is happened second time. Earlier also i saw 2 booking tickets for golmaal again but that booking is not done by me. Please maintain the security. You are sending someone else tickets to me that means my tickets may have shared with someone else. Please check the issue and provide ne the reason why i got these incorrect booking tickets confirmation.

Was this information helpful?

No (0)

Yes (0)

Apr 18, 2018

Complaint marked as Resolved

Verified Support

Mar 18, 2018

BookMyShow Customer Care's response Hi there,

We at BookMyShow takes our customers' data privacy very seriously and ensure complete security in all circumstances. It is most likely that your email id to have been incorrectly entered by some other transactor. We anyway have sent this case to our relevant team for a detailed scrutinization and would get back to you in case we'd any more details.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.