[Resolved] BookMyShow — Money charged but didn't receive tickets. transaction failed. | |||||
I booked 2 tickets for udta punjab movie from novelty cinemas today. I tried to pay through my freecharge wallet.The amount for the movie was deducted from my freecharge account but i didn't receive any tickets or message whatsoever.I appeal to the website to refund my money because inspite of transaction being failed i was charge.I hope bookmyshow.com looks into the matter and i get my refund.I have with me the bookmyshow id no. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved | |||||
1 Comment | |||||
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We know this must have caused you trouble. Please accept our apologies for it.
Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.
Incase you have been charged, the amount is ideally refunded back to the account within a maximum of 5-7 working days or 10 working days in case it is a nationalized bank.
For better clarity on your concern, we would need the contact details entered while transacting.
Looking forward to serve you soon.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.