[Resolved] BookMyShow — Money deducted but Ticket not booked

supriya malhotra

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana
Website:	in.bookmyshow.com

Book My Show — Money deducted but tickets not received This is my worst experience with Book My Show Web site on 9th October 2015. I have booked tickets for TALVAR movie for 10th October 2015. My 507 rupees money was deducted from CITI bank account, but no confirmation about the tickets were received. I am trying to call them on the number their helpline number but that number is not working. I have send an email to their customer support, but did not received any reply. My whole day was gone trying to contact them. I want my money back. I want to legally proceed against them for the inconvenience caused to me. Thank you, Supriya [protected]

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Complaint marked as Resolved

Verified Support

Nov 04, 2015

BookMyShow Customer Care's response Hi Supriya, Your concern is o[censored]tmost importance to us and we would leave no stone unturned to assist you with this. As per your telephonic conversation with our executive yesterday, we're already investigating your concern. We also, see that the confirmation details for the mentioned transaction have been sent across to the contact details entered while transacting in time. Request you to be with us in the interim. For queries get in touch with us at [protected]@bookmyshow.com or LIVE CHATS Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative