[Resolved]  BookMyShow — money deducted but tickets not booked

Address:Thane, Maharashtra

i was booking tickets of movie pk bt at the last moment my tickets didnt booked bt a msg from my bank has came that the has been deducted my email id - [protected]@yahoo.com mob no [protected] venue of cinema fame - thakur fame dahisar show timing-5:45
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Complaint marked as Resolved 
Verified Support
Dec 24, 2014
BookMyShow Customer Care's response
Dear Customer, Your view on the situation is very important to us and we regret the inconvenience caused to you. As per our telephonic conversation, we hope that you have received an appropriate response for your query and it has been resolved to your satisfaction. The refund for the unsuccessful transaction has already been on[protected]:50:39 initiated from our end on[protected]:58:30 and should reflect in your account within 10 working days. Please wait for the mentioned period and check your updated bank statement for the reversal. In case of any discrepancy, please email us the screenshot at [protected]@bookmyshow.com and our team will look into it. Assuring you best of our services at all times. In case of any more assistance please feel free to write us at [protected]@bookmyshow.com or you can contact us on[protected] we are just a call away or you can even chat with us. Thanking you, TeamBookMyShow
Complaint comments 

Comments

I have booked 3 tickets for Linga Movie at Abirami Mega mall 1 hour back. My money is deducted from HDFC netbanking but the tickets are not booked. My gmail id is [protected]@gmail.com. In bookmyshow.com, the registered mail id is [protected]@gmail.com. Please let me know the status in any of my mail id

Mail id 1: [protected]@gmail.com
Mail id 2: [protected]@gmail.com

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