[Resolved] BookMyShow — Movie ticket refund

hardikraval211

from Ahmedabad, Gujarat

Address:

Gandhinagar, Gujarat, 382421

I have tried booking ticket for sanam re on 13/02/2016 around 2 o clock. My bank account has been debited twise by RS.545 totaling to around Rs. 1100 and in none of the attempt my ticket got booked. after 24 hours also i have not received refund in my account. i have visited my sbi branch and they are saying that money have been deducted from account and due to problem of book my show site you may not have got refund. my mail id is [protected]@gmail.com

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Complaint marked as Resolved

Verified Support

Feb 16, 2016

BookMyShow Customer Care's response Hi, We know this must have caused you trouble. Please accept our apologies for it. At times there are certain network congestion which may result in such occurrence Be rest assured the amount charged for the unsuccessful transaction would be refunded back to your account within 5 to 7 working days and incase of a nationalized bank 10 working days. In case of coming across a instance as such, share with us the contact details entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] Thank you for being our valuable customer . Regards, Team BookMyShow Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative