[Resolved] BookMyShow — Online hall movie ticket

gaurav kaim

Address:

New Delhi, Delhi

Sir...maine icici imobile apps se 2 ticket bahubali movie ki by mistake book ho gayi...but jab maine cancle karne ke liye icic custumer care aur bookmyshow dono k customer call centre ko call kiye to dono ne mana kar rhe the...ki hum cancle nahi kar sakte...sirg ia dono se yeh pucho jab ap book kar sakte ho to cancle bhi to ap hi karoge...sir ticket maine 4:40 pm ko book ki thi...aur movie thi 10 pm thi..maine itne call kiye ki sir g mere paise muje wapas chaiye...

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Complaint marked as Resolved

Verified Support

Sep 01, 2015

BookMyShow Customer Care's response Dear Customer, Delivering a great ticketing experience with us is what believe and strive hard for. We do understand your view and would have loved to help you out. Once a transaction is confirmed, the seats are sold at the cinema's end, we being a ticket aggregate, have to abide by the rules laid by the cinemas & cannot make any changes in your booking. These tickets can be gifted/authorized to your family/friends and you could bring a smile on their face. Hope you understand us too . For any queries, please write to us at [protected]@bookmyshow.com or LIVE CHAT with us. Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative. Regards, Team BookMyShow