[Resolved] BookMyShow — Order of tub caramel combo not delivered

saswati 11

from Ahmedabad, Gujarat

Address:

Mumbai Suburban, Maharashtra

Hello ;
I saswati last nighti booked move ticket with tube caramel combo pack at BIG Cinemas sangam Andheri at screen 3 Seat number where C3 C2.tme 11.00pm.
I went at counter for order and ask them to deliver at my seat they said yes but they didnt and after movie they said now its closed. so just want to infrom you this is not the way to treat your coustmer and if you ask for adv. payment you should provied with better sercv.
i will be thankful to you if you look in this matter.

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Nov 6, 2016

Complaint marked as Resolved

Verified Support

Oct 01, 2016

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble.

Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.