BookMyShow — Refund related | |||
I have booked 2 tickets for movie "Neerja" on 28th Feb 2016 around 8.30 PM for the next day show at Phoenix united mall lucknow through SBI Debit Card, after completion of transaction I didn't received any ticket confirmation on my mail and phone. When i checked my bank statement, amount of Rs. 130 was deducted and i didnt get my tickets .Plz sove my problem. My BMS Complaint Ticket Id [#1573347] Was this information helpful? | |||
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We know this must have caused you trouble. Please accept our apologies for it.
We have had an investigation on your transaction with our relevant team and as per the updates received from them, would like to inform you that the refund for the unsuccessful transaction dated 28 Feb 2016 8:42 PM has already been processed from our end on 11 March 2016.
The refunded amount should reflect in your account within a maximum of 10 working days from the process date.
Kindly cross check the reflection of the refunded amount in your updated bank statement after the mentioned period and assist us with the screenshot of the same in case of any discrepancies.
Thank you for being our valuable customer.
Regards,
Team BookMyShow
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